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Terms and conditions

1.      Order

After you have completed your order, an order confirmation will be sent either to your email address or as an SMS to your phone number, depending on what you have chosen.

In your order confirmation, you will see your information about:

  • Products
  • Taken
  • Delivery address
  • Billing address
  • Shipping method

If you see that there is an error in your order confirmation, you must contact us immediately by e-mail at support@preparedsweden.com then we will help you change the information so that everything is correct.

If you have not received an order confirmation, we recommend that you check your spam folder, it sometimes happens that the email ends up there.

2.      Delivery

After you have received your order confirmation, it will take a few days until you receive a delivery confirmation that your item is on its way.

Don't worry if your delivery confirmation takes longer than normal, we will still deliver your product to you within the set time stated at the beginning of the product description.

Sometimes our delivery times change, so it is the deadline that was read in the product description when you bought your product that applies.

  • Free shipping applies unless otherwise stated when you buy your product.

3.      Prices

The prices in the store are stated in USD and all prices include VAT.

We reserve the right to any price changes caused by suppliers changing their price, misprints and inaccuracies in the price due to incorrect information and we reserve the right to adjust the price under these unique circumstances.

4.      Right of withdrawal

You, as a customer, always have a 14-day right of cancellation that applies from the moment you receive an item you ordered. Read more about our refund policy by clicking here .

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